Effective Date: September 1, 2026

This Refund & Cancellation Policy applies to purchases made from JENNIFER GOODWIN COMPANIES, including digital products, classes, training programs, memberships, subscriptions, consulting, coaching, meetings, and other products or services offered through our websites and funnels.

By completing a purchase, you acknowledge and agree to this policy.

ALL SALES ARE FINAL

All purchases are final and non-refundable.

We do not provide refunds, credits, exchanges, or prorated refunds after a purchase has been completed, except where otherwise required by applicable law.

Please review the product, program, membership, or service description carefully before completing your purchase.

Digital Products, Classes & Training

Because our digital products, classes, trainings, recordings, downloads, and other educational materials provide immediate access to proprietary information and intellectual property, all digital purchases are final upon purchase.

No refunds will be issued because a purchaser:

~changes their mind;

~does not complete or use the purchased material;

~does not attend a training;

~does not achieve a particular result;

~purchases the wrong product;

~experiences scheduling conflicts; or

~decides the product or training is no longer needed.

Your results depend upon many factors outside our control, including your individual circumstances, actions, effort, understanding, and implementation.

Memberships & Recurring Subscriptions

Memberships and subscription products continue to renew according to the billing frequency disclosed at the time of purchase until canceled.

You may cancel your subscription at any time to prevent future renewals.

Cancellation applies to future billing only. Canceling a membership or subscription does not create a refund, credit, or prorated reimbursement for amounts already charged.

To avoid another charge, you are responsible for canceling before your next scheduled renewal date.

After cancellation, access may continue through the remainder of the period already paid for, unless otherwise stated for the specific product or membership.

One-on-One Meetings & Consultations

Any one-on-one meeting, consultation, strategy session, coaching session, or similar appointment included with or purchased from JENNIFER GOODWIN COMPANIES must be scheduled and held within 30 days of purchase, unless different terms were expressly provided in writing at the time of purchase.

Unused meetings expire after the 30-day period and are not eligible for a refund, credit, extension, or exchange.

Purchasers are responsible for scheduling their meetings within the required timeframe.

Missed Appointments

If you schedule a one-on-one appointment and fail to attend, the appointment may be considered used.

If you need to reschedule, please provide reasonable advance notice. Rescheduling is subject to availability and does not extend the original 30-day usage period unless expressly agreed to by us in writing.

Failed or Declined Recurring Payments

If a recurring payment is declined or otherwise unsuccessful, we may attempt to process the payment again and/or suspend access to the applicable membership, subscription, program, community, or materials until the account is brought current.

Cancellation does not eliminate amounts already due or charges properly incurred before cancellation.

Chargebacks & Payment Disputes

If you believe a charge was made in error, please contact us before initiating a chargeback or payment dispute so we have an opportunity to investigate the transaction.

Initiating a chargeback does not alter the terms of this Refund & Cancellation Policy.

We reserve the right to provide the applicable payment processor or financial institution with records relating to the transaction, including the purchase terms, access records, communications, cancellation records, and this policy.

How to Cancel

If your membership or subscription provides a self-service account or billing portal, you may cancel through that portal.

If you cannot access the appropriate cancellation option or need assistance with your account, please contact JENNIFER GOODWIN COMPANIES.

Requests for assistance do not constitute cancellation until the cancellation has been processed. Please contact us sufficiently in advance of your renewal date to allow your request to be handled.

Changes to This Policy

JENNIFER GOODWIN COMPANIES may update this Refund & Cancellation Policy from time to time. The policy applicable to a transaction will be determined by the terms presented in connection with the purchase and applicable law.

Questions

For questions regarding a purchase, cancellation, billing issue, or this policy, please use our:

Contact Page

JENNIFER GOODWIN COMPANIES
All Rights Reserved.